We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST
Please read our FAQ before sending us a message.
Our delivery charges vary depending on the destination and the total weight of your order. Shipping rates are calculated at checkout to ensure you get the best available price.
We’re proud to offer fast and reliable shipping all over Europe and Australia, so no matter where you are, your order will arrive safely and on time.
For more detailed shipping information or bulk order rates, please contact our support team — we’ll be happy to assist you.
We offer several convenient payment options to make your shopping experience smooth and secure. Our online shop currently accepts Bank Transfer, Gift Cards, Bitcoin, and PayPal (Family & Friends).
No matter which method you choose, your order will be processed quickly so you can receive your items without delay.
Delivery times vary depending on your location:
Europe: 3 business days
Australia: 5 business days
We partner with trusted international couriers to ensure your package arrives safely and on time.
Yes — your privacy and security are our top priorities. Our online shop uses advanced encryption technology (SSL) to protect all personal and payment information during checkout.
We never share your data with third parties, and all transactions are processed through secure, verified payment gateways. You can shop with complete confidence knowing your information is fully protected at every step.
Once you place your order, you’ll immediately receive a confirmation email with your order details. Our team then begins processing and preparing your package for shipment.
As soon as your order is dispatched, you’ll receive a shipping confirmation and tracking information so you can monitor your delivery in real time.
We make sure your order is handled quickly, carefully, and securely from start to finish.
Yes — every order placed through our online shop comes with a detailed invoice. You’ll receive it automatically by email once your payment is confirmed.
The invoice includes your order summary, payment details, and shipping information for your records. If you ever need another copy, simply contact our support team, and we’ll resend it promptly.
